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- Mobile services
- roadside assistance, mobile auto repair service
- Tuning
- car interior restoration
- Type
- upholstery and interior, tuning studio, Auto detailing center
- Type of work
- body repair, windshield replacement, auto glass repair, rear window replacement, car window replacement, car side window replacement
- Additional equipment and electrics
- power window repair
- Body repair
- car roof repairs
Phone number
(234)801-31...— show
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Address
- Working hours
Sun
Closed
Mon
8:00AM—5:00PM
Tue
8:00AM—5:00PM
Wed
8:00AM—5:00PM
Thu
8:00AM—5:00PM
Fri
8:00AM—5:00PM
Sat
8:00AM—5:00PM
- Official website
safelite.com
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4photos Safelite AutoGlass in New Philadelphia
Prices Safelite AutoGlass in New Philadelphia
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Auto Glass Repair And Replacement Cost
By agreement
Auto Glass Technicians
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Auto windshield replacement
By agreement
Adas Recalibration Services
By agreement
Sunroof glass replacement
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Auto windshield repair
By agreement
Auto rear window replacement
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Auto power window repair
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Auto side window replacement
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Wiper blade installation
By agreement
The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.
Reviews about Safelite AutoGlass in New Philadelphia
3.9
/ 21 reviews and22 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Steven R.
April 22, 2022, 1:09 am
Fast and friendly service mywindshield was done ahead ofscheduled time
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Company's official reply
April 22, 2022, 3:08 pm
Awesome tohearit, Steven! We're always happy tohelp.
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Brittany M.
April 8, 2022, 9:56 pm
If Icould give them zero stars Iwould. Ischeduled them tocome domy windshield, when the tech showed upit was sprinkling. They cancelled myappointment and noone did anything tohelp get merescheduled. Ontop ofit when heleft itquit raining and the sun wasout. When Icalled inthey said the manager was onvacation. Beyond horrible customer service. Would not recommend atall.
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Company's official reply
April 8, 2022, 10:41 pm
We're very sorry tohear about your experience, Brittany. This isn't the level ofservice westrive tobring our customers. We'll befollowing upon your comments with our team.
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Dean B.
February 15, 2022, 12:48 am
What ajoke, can't talk toa human being, the socalled tech doesn't know how toglue the mirror bracket onright and doesn't clean his mess up
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Company's official reply
March 29, 2022, 12:56 am
We're sorry tohear about your experience, Dean. Our team would like tomake this right. Please schedule ano-cost, follow-up appointment atmysafelite.com.
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Luke D.
November 27, 2021, 8:29 pm
Excellent service (and waiting area)!
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Robert A.
October 7, 2021, 5:21 pm
Had windshield replaced and now itleaks onboth sides. Took tomore reputable shop intown and was avery friendly experience. Will never recommend satellite toanyone
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Company's official reply
October 7, 2021, 11:33 pm
We're sorry tohear ofyour experience, Robert. Thank you for sharing your review and bringing this toour attention.
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Mfspeedy
May 9, 2021, 4:51 pm
Terrible experience, donot recommend. Paid $500out ofpocket for awindshield. The tech Jeremy from Ibelieve the Canton OHlocation replaced mywindshield and seemed very professional. Acouple days later Inoticed something poking out from under the hood. Ipull over lift myhood tofind plastic trim pieces just flailing around myenginebay. Hedidn't replace asingle clip under the hood and just left mytrim sitting inthe enginebay. Mywiper fluid spray wouldn't work because hehad itpinched under the trim piece under the wipers. Heput deep scratches inthe roof ofmycar. Deep scratches, itwill need tobe painted. Contacted safelite and they have come out 5times now without the clips. Everyone completely ignores the scratches despite metelling everyone. The fact the they windshield trim was replaced and the scratches gointo that trim there's noquestion that hedidit. 26days after the replacement mywindshield cracked again in2places. Assuming with all the issues Ihave had that they would just take care ofme. But nothey claim itwas arock. Maybe itwas but the factis, improper installation can stress the windshield making itmore susceptible tocracks, ithas cracked twice in30days. Still waiting ona call back from aweek ago when the tech said amanager would contactme. It's sad that after paying $500for aprofessional repair all Ihave toshow for itis $2000indamage tomycar, windshield isstill cracked. There isno corporate office Ican contact, when Icall Ijust get rerouted tothe store that scammedme. Iwill never let you people touch mycar again. Worst experience Ihave ever had with mechanics(if you can call him that) Iwill never get any work done through this company. Acomplete scam with rookies messing uppeople's cars.$500donation tosafelite.… – show
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Company's official reply
May 10, 2021, 10:42 pm
We would like toapologize for any frustration this may have caused. Please know weappreciate you bringing this toour attention. Wewill besure toaddress your concerns with our team, sowe may prevent this from occurring inthe future. Thankyou.
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Christopher L.
May 1, 2021, 11:26 pm
Tried toschedule anappointment. Mycredit card was charged but Inever received any confirmation ofthe service. When Icalled and tried tospeak toan agent, the phone would just hang uponme.
They keep sending meemails reminding meto “finish scheduling” myappointment but are trying tocharge meagain.
I thought their whole gig was about making the whole process convenient.
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Company's official reply
May 3, 2021, 10:21 pm
Our apologies for the inconvenience, Christopher. Cards are typically not charged until the time ofservice, but itmay show asa pending transaction atfirst.
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Miranda M.
March 31, 2021, 9:57 pm
They don't tell mymom right onthe price ofthe wripers
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Company's official reply
March 31, 2021, 10:52 pm
Thank you for sharing your feedback, Miranda. Pricing for wipers can befound onour website safelite.com
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Larry B.
March 17, 2021, 7:07 pm
The tech showed upto replace mywindshield and wouldn't replace the windshield because ofa small rust spot atthe top corner ofthe roof that just recently started toshow hands down would never call them again got itreplaced for half the price atmy local glass shop. And got the little rust spot fixed bythe same local glass company. The techs atsafelite are lazy and just don't want todo the job inmy opinion!!
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Company's official reply
March 17, 2021, 8:26 pm
Thank you for your review, Larry. We're sorry tohear that service could not becompleted. Wedo have astrict rust policy inplace toensure the safety ofour customers. The presence ofany rust can compromise the integrity ofthe installation, asthe windshield serves asa key safety feature.
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James S.
January 20, 2020, 3:08 am
My car was stuck over anhour away from home. It's sat alongside the highway. They went and fixed iteverything look better than when Ileft.
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Company's official reply
January 21, 2020, 7:30 pm
We're happy wecould bethere foryou, James. Thank you for your review!
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Anthony M.
December 24, 2019, 10:25 pm
Safelite did agreat job iwill begrateful togo back tothem again thay keep there word and thay did the job imhappy with there work
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Company's official reply
December 26, 2019, 9:55 pm
Thanks, Anthony! Weappreciate your review.
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jason g.
December 1, 2019, 8:09 pm
Was very impressed with the quality ofthe work the gentleman completed. Would goback ifneeded.
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Company's official reply
December 3, 2019, 12:24 am
Thank you for being avalued customer, Jason!
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Highwire N.
July 29, 2019, 4:37 pm
Greatjob.
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Company's official reply
July 31, 2019, 11:51 pm
Thank you for your feedback! Weare happy tohear you are pleased with your service.
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Gerald W.
May 16, 2019, 4:43 pm
Got mywindshield repaired last week bybrandon. Did agreat job and aa niceman. Only thing isrepair didn't hold. Crack traveling. Called Safe life toll free number and asked for the number for the Dover store and was told Icouldn't haveit. Icould only gothrough them. The woman Italked tokept putting meon hold and was very rude! Iwear hearing aids any speak loudly asa result, but she accused meof yelling and cut meoff. Believe meshe'd know ifI was yelling. Iwon't beusing themagain for that reason alone.… – show
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Company's official reply
May 16, 2019, 8:51 pm
Our apologies for your experience, Gerald. This isnot the level ofservice wewant toprovide our customers. Please know weappreciate you bringing this toour attention. Wewill besure toaddress your concerns with our team, sowe may prevent this from occurring inthe future.
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Brenda G.
June 9, 2018, 11:10 am
Excellent job and service highly recommended
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Joyce T.
March 7, 2018, 6:02 pm
Great service. Professional, courteous, friendly. Recommend them.
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Jesse J.
February 27, 2018, 5:36 pm
Great service hands down
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Tammy B.
February 20, 2018, 7:54 pm
Fast and reliable thank you mark
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Jacqueline G.
January 8, 2018, 9:54 pm
Great work, the first replacement wehad done was very smooth, installed quickly (about anhour) and quality work. The second install itseemed that they were overbooked, ittook over 3hours toget the replacement done. The work was still great quality and the installers were very kind. Itwas too cold todo the mobile install sowe had totake the cars into the physical location. Sobe aware ifit's cold when you schedule areplacement and you donot have aheated garage beprepared tohave totake itinto the shop and itmay bea long wait.… – show
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Brent B.
November 13, 2017, 9:53 pm
The price and speed ofthe service
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Average rating- 3.9based on21 reviews and22 ratings
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